Privacy Policy

At Lifecare Diagnostics and Research Center Private Limited, we value your privacy and are committed to protecting your personal information in accordance with the Information Technology Act, 2000, and the rules set forth under it. This Privacy Policy outlines the types of personal information we collect, how we use, disclose, and protect that information, and your rights regarding your personal data.

1. Collection of Personal Information

We may collect the following types of personal information from you:

Name, email address, phone number, and other contact details
Address and demographic details
Medical history, test results, or other diagnostic-related information
Payment information (such as credit card details)
Other information necessary to provide diagnostic services

2. Use of Personal Information

We collect and use your personal information for the following purposes:

To provide diagnostic services and deliver test results
To process payments and manage billing
To communicate with you about our services, offers, and promotions
To comply with legal obligations under Indian law
For internal record-keeping and business development

3. Disclosure of Personal Information

We do not disclose personal information to third parties except in the following circumstances:

When required by law or government authorities
To trusted third-party service providers who assist us in providing diagnostic services (e.g., laboratories, courier services)
With your explicit consent

4. Security of Personal Information

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes physical, electronic, and managerial procedures in accordance with Rule 8 of the IT (Reasonable Security Practices and Procedures) Rules, 2011.

5. Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us.

6. Retention of Data

We retain your personal information for as long as necessary to provide our services or as required by applicable laws and regulations.

7. Your Rights

As per the Indian IT Act, you have the right to review the information we collect about you and request corrections or deletion of your personal data, subject to applicable legal and contractual restrictions. You may exercise these rights by contacting us at privacy@lifecarediagnostics.com.

8. Grievance Redressal

If you have any concerns or grievances regarding your privacy or this policy, you may contact our Grievance Officer:

Name: Mr. Raj Dhinakaran
Position: Grievance Officer
Email: privacy@lifecarediagnostics.com
Phone: +91-9167223838

9. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically.

10. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, and any disputes shall be subject to the exclusive jurisdiction of the courts of Mumbai, India.

If you have any questions or concerns about this Privacy Policy, please feel free to contact us at privacy@lifecarediagnostics.com.