Privacy Policy

Mobile phone and system ensuring privacy

While booking an appointment it is necessary to provide information such as name, sex, age, purpose of test, phone number, email address The information provided to us is mandatory to complete the order placed from your end.

The information provided will strictly stay with the company itself, it will not be shared with any third party. It some cases it might be also used to make the customers aware about the on-going offers.

If a ‘Service Provider’ service is requested from your end, the relevant information provided to us from your end will be passed to the ‘Service Provider’ for the completion of your request.

This privacy policy is subjected to modifications from our end, the effect of which will be immediate once it is put on the website.

Overview
Lifecare Diagnostics is committed to respecting your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when interacting with us through our website, emails, or by filling out forms.

Information Collection
We collect personal information from you when you:

Register on our website.
Fill out a form.
Voluntarily send us an email.
When you voluntarily send us electronic mail or fill out a form, we will keep a record of this information so that we can respond to you. We only collect information from you when you register on our site or fill out a form. Also, when filling out a form on our site, you may be asked to enter your name, email address, or phone number. However, you may choose to browse our site anonymously without sharing personal information.

In case you have submitted your personal information and contact details, we reserve the right to contact you via phone calls, SMS, email, or WhatsApp regarding our products and offers, even if your number is registered on the Do Not Disturb (DND) list.

Use of Information
The information we collect may be used in the following ways:

To maintain records of your inquiries and respond to them effectively.
To improve our website and services based on your feedback.
To send you periodic emails, SMS, or WhatsApp messages regarding our services, promotions, and updates—only if you have provided consent.
Consent for Communication
By voluntarily submitting your personal information through our website or email, you consent to Lifecare Diagnostics contacting you via:

Phone Calls
SMS
Email
WhatsApp

Important Notice: Even if your phone number is registered on the Do Not Disturb (DND) list, you expressly agree to receive calls, SMS, emails, or WhatsApp messages from us regarding our products and offers. This consent overrides any DND registrations as per the Telecom Regulatory Authority of India (TRAI) regulations.

Privacy and Data Security
We implement a variety of security measures to protect your personal information. Your data is treated with the utmost confidentiality and will not be shared with third parties outside of Lifecare Diagnostics and its trusted associates, except as required by law.

Grievance Redressal Mechanism
In compliance with the provisions of the Indian Information Technology Act, 2000 and the rules thereunder, Lifecare Diagnostics has appointed a Grievance Officer. If you have any concerns, complaints, or grievances related to the processing of your personal data or this Privacy Policy, you may contact our Grievance Officer:

Grievance Officer
Name: Raj Dhinakaran
Email: tlcc@lifecarediagnostics.com
Phone: +91-9167223838

We will take all efforts to address your concerns promptly and in accordance with the applicable laws.

Opt-Out & Withdrawal of Consent
You may withdraw your consent to receive communications at any time by:

Emailing us at unsubscribe@lifecarediagnostics.com
Calling us at +91-9167223838
Upon receiving your opt-out request, we will update our records to ensure you no longer receive communication from us.

Changes to Our Privacy Policy
Lifecare Diagnostics reserves the right to modify this Privacy Policy at any time. Any changes will be reflected on this page, and the date of the last update will be noted.

Last updated on: 19th September 2024

Email: privacy@lifecarediagnostics.com
Phone: +91-9167223838